This Privacy Policy outlines how Otisbrook (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase on Otisbrook.com.
Collecting Personal Information
When you visit Otisbrook.com, we collect specific information about your device, interaction with the Site, and details necessary for processing your purchases. Additional information may be collected if you contact us for customer support. "Personal Information" refers to any information uniquely identifying an individual. See the list below for details on the Personal Information we collect and its purpose:
Device Information
Examples: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.
Purpose: To accurately load the Site, perform analytics for Site optimization.
Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor, Shopify.
Order Information
Examples: Name, billing and shipping addresses, payment information (credit card number), email address, and phone number.
Purpose: To provide products or services, process payments, arrange shipping, offer customer support, screen orders for potential risk or fraud, and provide information or advertising.
Source: Collected from you.
Disclosure: Shared with our processor, Shopify.
Customer Support Information
Examples: Name, billing and shipping addresses, payment information (credit card number), email address, and phone number.
Source: Collected from you.
Disclosure: Shared with our processor, Shopify.
Minors
The Site is not intended for individuals under 18. We do not intentionally collect Personal Information from children.
Sharing Personal Information
We share Personal Information with service providers to provide services and fulfill contracts. For example:
We use Shopify to power our online store. Learn more about Shopify's use of Personal Information: Shopify Privacy Policy.
Personal Information may be shared to comply with laws, respond to lawful requests, or protect our rights.
Behavioral Advertising
We use Personal Information for targeted advertisements or marketing communications. For example:
We use Google Analytics to understand how customers use the Site. Learn more about Google's use of Personal Information: Google Privacy Policy.
Information about Site use, purchases, and interaction with ads may be shared with advertising partners.
You can opt-out of targeted advertising:
Facebook Ad Settings
Google Ad Settings
Bing Ad Settings
Digital Advertising Alliance Opt-Out Portal
Using Personal Information
We use Personal Information to provide services, including offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.
Lawful Basis
Under the GDPR, for residents of the EEA, we process personal information based on:
Your consent.
Performance of the contract between you and the Site.
Compliance with legal obligations.
Protection of vital interests.
Task carried out in the public interest.
Our legitimate interests, which do not override your fundamental rights.
Retention
Personal Information is retained unless you request its erasure. For details on your right to erasure, refer to the 'Your rights' section below.
Automatic Decision-Making
We do not engage in fully automated decision-making affecting legal or significant rights using customer data. Our processor, Shopify, uses limited automated decision-making to prevent fraud.
Selling Personal Information
The Site sells Personal Information as defined by the CCPA.
Your Rights
GDPR
Residents of the EEA have the right to access, port, correct, update, or erase their Personal Information. Contact us for these rights.
CCPA
California residents have the right to access, port, correct, update, or erase their Personal Information. Contact us for these rights.
Cookies
Cookies are used to enhance your browsing experience. You can control and manage cookies, but note that blocking cookies may impact your experience. Most browsers accept cookies automatically.
To exercise your rights or opt-out, follow instructions in the 'Behavioral Advertising' section.
Do Not Track
We do not alter data practices based on "Do Not Track" signals.
Changes
This Privacy Policy may be updated to reflect changes in practices or for operational, legal, or regulatory reasons.